How are products priced on the website compared to my local store?

Products are offered online at the same price charged by the local store you selected to order from. These prices, including any associated promotions and specials available at your selected store are current on the date you place an order. Once your order is submitted, the price you pay does not change even if the price offered on the site changes, unless you edit and resubmit your order before it is picked.

There may also be promotions and offers exclusive to the website that are not available in your selected store. Where this is the case these offers will be applied to your order, but you will not be able to take advantage of them when shopping in store.

Each Store also sets their own in-store purchase prices and the purchase price shown on the Site may not be the same as the purchase price for the same product in-store. Metcash reserves the right to amend any pricing errors caused by human error, system error or other reasons. If such an error results in an increase in the price of your order, we will either attempt to contact you to confirm you wish to proceed with your order at the amended price or cancel your order.